Step 1: Research and Initial Contact
However you landed here, I am so glad you did! Take a look around and check out our portfolio, testimonials and printing options. If you feel like we could be a good match – please use the contact page to get in touch. Once we’ve received your e-mail, I’ll send over a informational guide with pricing, services and other details, as well as a quote estimate based on your provided information. If, after reading, you feel like I’m your stationer, we move on to step 2!
Step 2: Consultation
If you’re local, we will set up a time to meet in person. If you’re out of state (no worries, many of my brides are!) order a sample pack to see our paper and we can chat over the phone or via e-mail. During the consultation, we’ll go over paper stock, your specific text requirements, your guest list, and options within your budget. I’ll also answer any questions you may have. After the consultation, you’ll be provided a detailed custom estimate based on our conversation.
Step 3: Booking and Deposit
Once you have decided you are ready to begin, you’ll pay a $75 deposit to start the ordering process. At this time, I will collect any additional details needed and begin on your digital proofs. We offer two types of designs: custom and semi-custom. Semi-custom designs include any of our in-stock designs, while custom stationery is a completely original suite created for your day! The deposit is required to start the design and proofing process and will be subtracted from your final balance.
Step 4: Customization and Proofs
After you have officially booked me as your stationer, I’ll use the information you provided to me (from the questionnaire and/or consultation), to create your invitation proofs. The proofs will be all digital, full-color renderings of your exact design. These will be sent via e-mail, and you will be able to make as many revisions as necessary to get the design how you like it!
Step 5: Final Payment
When the proofs are finalized, you will receive a contract by email that will include the quantities, pricing and final proofs. You will be able to review and verify that all wording, fonts and colors are to your approval. At this time the final balance is due and you will receive a PayPal invoice.
Step 6: Printing and Shipping
Upon receiving your signed contract and final payment, production of your order will begin immediately. At this time, you can select to receive one free hard copy proof before printing your entire order. This adds approximately 5 extra business days to your timeline, but also allows you one last time to see the piece in real life and check that coloring and paper are satisfactory. Once you have approved your final PDF or hard copy proof, your full order will be shipped to you within 8 business days. All orders will be shipped UPS unless requested otherwise (expedited shipping available).
Turn Around Time
| First Proof | 3-5 business days |
| Proof Revisions | 1-2 business days |
| Printed Invitations (Processed and Delivered) | 8 business days from final approval of proofs |
| Hard Copy Proof (Highly Recommended) | Add 5 extra business days to timeline |
Refunds, Returns & Exchanges
Due to the personalized nature of custom stationery, no refunds are available upon approval of final proofs. This is why we highly recommend a hard copy proof before printing the final order, to ensure complete satisfaction before your full order goes to press. It is extremely important you review your order and print files carefully before signing off on them. In the case of a mistake or typo made on the customer’s end during proofing, we will do our best to accommodate a re-print at a discounted rate, if time allows.